For IndiGo, the past week exposed how quickly a large, tightly scheduled network can unravel, and how hard it is to restore confidence once it does. The airline’s brand has long been built on punctuality and predictability. The scale and speed of this disruption challenge both.http://dlvr.it/TPlnLx The post IndiGo Chairman Admits Failures, Rejects Claims Airline […]
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IndiGo Chairman Admits Failures, Rejects Claims Airline ‘Engineered’ Meltdown
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